GOVERNMENT OF INDIA

MINISTRY OF COMMERCE & INDUSTRY

MEPZ – SPECIAL ECONOMIC ZONE

 

 

                                                                                                Admn. Office Building

                                                                                                N.H-45, Tambaram,

                                                                                                Chennai 600 045.

 

 

F.No. 1/1/2009-Admn.II                                                                       Dt. 8.02.2011

 

 

 

ORDER

 

            The twelfth report of Second Administrative Reforms Commission "Citizen Centric Administration emphasizes for an effective Public Grievances Redressel System to spell out the remedy / penalty / compensation in case there is a default in attending to any Public Grievances of the citizens.  Therefore, in order to implement the Citizen's Charter effectively as prescribed in the Twelfth Report of Second Administrative Reforms Commission, it has been decided that  Smt. F. Deborah Initha, Dy. Development Commissioner of this office will function as the "Public Grievances Redressal Officer" (PGRO) with immediate effect.

 

            In case of any specific grievances, the PGRO may be contacted in person between 3.00 p.m to 4.00 p.m. on every Wednesday in her office.  On all other working days grievances, if any, may be dropped in the Grievances box placed in the entrance of the Admin Building of DC's Office.  It may be noted that the grievances petition should contain clearly the name of the complainant and address, phone number etc.  It may also by noted that no anonymous letter / petition will be entertained.

 

(Dr. S. Swarna)

Development Commissioner (i/c)

 

To :

Smt. F. Deborah Initha, DDC

 

Copy to :

 

1.

Shri. R.K. Pandey, Under Secy.

SEZ Section, Department of Commerce, Ministry of Commerce & Industry, Udyog Bhavan, New Delhi 110 107.

:

w.r.t. your letter No. 14/3/2010-TFS dt. 16.9.2010.

2.

All Officers & Staff

 

 

3.

All EOUs

 

 

4.

All Developers & Units of Pvt. SEZs

 

 

5.

All Units in MEPZ-SEZ.

 

 

6.

ADC (EM)

:

A grievance box  may be placed at the entrance of the Admin Building of DC's office and display boards in this regard may be erected in the vantage points of Admin Building.